Cancellation policy

Vintage Tours points out that, in accordance with the statutory provisions (Section 312 (7) BGB), there is no right of cancellation for package travel contracts in accordance with Section 651a and Section 651c BGB that were concluded via distance selling (letters, catalogues, telephone calls, faxes, emails, messages sent via mobile phone services (SMS) as well as broadcasting, telemedia and online services), but only the statutory rights of withdrawal and termination, in particular the right of withdrawal in accordance with Section 651h BGB (see also Section 6). However, there is a right of cancellation if the contract for travel services has been concluded outside of business premises in accordance with Section 651a BGB, unless the verbal negotiations on which the conclusion of the contract is based were conducted at the consumer's prior request; in the latter case, there is also no right of cancellation.

 

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